Privacy Policy

How we collect, use, and protect your data
Last Updated: March 2026

Your Privacy Matters

Zignol AI is committed to protecting your personal data. This policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Data Collection

We collect your email address, phone number, and name solely for account creation and authentication purposes. No additional personal information is required to use our services.

No Third-Party Sharing

Your personal information will not be shared, sold, or disclosed to any third parties under any circumstances, unless required by a valid court order, applicable law, or regulatory authorities (including the Securities and Exchange Commission of Sri Lanka or the Central Bank of Sri Lanka).

We retain your account data only as long as your account remains active. Upon account deletion request, all personal data will be permanently removed from our systems in accordance with Section 5.3 below.

2. Cookies, Analytics, and Third-Party Services

The Platform uses essential cookies required for authentication, session management, and security. These cookies are strictly necessary for the Platform to function and cannot be disabled.

We may use third-party analytics services to understand Platform usage patterns and improve our services. These services may collect anonymised, non-personally-identifiable usage data (such as page views, session duration, and feature usage).

The Platform uses third-party cloud infrastructure and authentication services to operate securely.

No Advertising Tracking

We do not use advertising cookies or tracking technologies for the purpose of serving targeted advertisements.

3. Data Transmission Security

  • All communication between your browser and our servers is encrypted using Transport Layer Security (TLS) protocol via HTTPS.
  • We enforce HTTP Strict Transport Security (HSTS) to ensure all connections are made securely.
  • Our SSL/TLS certificates are issued by trusted Certificate Authorities and are regularly renewed to maintain security standards.

4. Access Protection

We implement advanced browser-based authentication mechanisms that validate each request originates from a legitimate user session, protecting against automated threats and unauthorised access attempts.

User sessions are protected with cryptographically secure tokens that are validated on every request. Sessions automatically expire after periods of inactivity.

Our systems employ rate limiting and anomaly detection to protect against brute force attacks, credential stuffing, and other automated threats.

5. Data Storage Security

  • All sensitive data stored in our databases is encrypted at rest using industry-standard encryption algorithms.
  • Our application is hosted on enterprise-grade cloud infrastructure with regular security patches and updates.
  • We maintain regular encrypted backups stored in geographically separate locations to ensure data recovery in case of unforeseen incidents.

6. Your Rights

  • You have the right to request access to, correction of, or deletion of your personal data at any time.
  • Account deletion requests will be processed within 30 business days, after which all associated personal data will be permanently removed from our systems.

To delete your account, contact zignol@3iteam.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Material changes will be communicated through the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

8. Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify affected users promptly via email and take all reasonable steps to mitigate the impact, including but not limited to resetting affected credentials and cooperating with relevant authorities.

9. Contact

For security concerns, data requests, or questions about this policy, please contact us at:

© 2026 Zignol AI. All rights reserved.

Operated by 3iTeam International (Pvt) Ltd, Sri Lanka